We accept eligible return requests within 30 days of delivery, subject to the conditions below and any applicable manufacturer or supplier return requirements.
All returns require authorization before being shipped back. Do not return a product to the address shown on the original shipping label unless specifically instructed to do so.
Because many products are shipped directly from our suppliers, the correct return location may differ from the original shipping location.
Return Eligibility
To qualify for a return, products generally must be:
All returns require authorization before being shipped back. Do not return a product to the address shown on the original shipping label unless specifically instructed to do so.
Because many products are shipped directly from our suppliers, the correct return location may differ from the original shipping location.
Return Eligibility
To qualify for a return, products generally must be:
- New, unused, and uninstalled
- In resalable condition
- In the original manufacturer’s packaging
- Complete with all hardware, accessories, instructions, documentation, and included items
- Returned according to the return instructions provided by Premium Performance Parts LLC
Products that have been installed, modified, damaged, used, or show signs of installation may not be eligible for return.
Non-Returnable Products
Unless defective or otherwise required by applicable law, the following products may be considered final sale and non-returnable:
Non-Returnable Products
Unless defective or otherwise required by applicable law, the following products may be considered final sale and non-returnable:
- Special-order or custom-made products
- Made-to-order products
- Products that have been installed or used
- Products that have been modified or altered
- Electronic components that have been installed, programmed, tuned, or activated
- Tuning devices or software with used or activated licenses
- Clearance or final-sale merchandise identified as such before purchase
- Products specifically designated by the manufacturer or supplier as non-returnable
Additional manufacturer-specific restrictions may apply and will be communicated when applicable.
Restocking Fees
Some manufacturers and distributors charge restocking fees for returned products. When applicable, a restocking fee of up to 25% of the product’s purchase price may be deducted from the refund.
We will inform you of any applicable restocking fee during the return authorization process whenever reasonably possible.
Return Shipping
Unless the return is the result of an incorrect, defective, or damaged product for which Premium Performance Parts LLC or its supplier is responsible, the customer is responsible for return shipping costs.
Original shipping charges and expedited shipping charges are generally non-refundable.
We strongly recommend using a trackable and insured shipping service for returns. Premium Performance Parts LLC is not responsible for customer return shipments that are lost or damaged in transit.
Refunds
Once an authorized return has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method, less any applicable restocking fees, non-refundable shipping charges, or other authorized deductions.
Please allow additional time for your bank or credit card provider to process and post the refund after it has been issued.
Restocking Fees
Some manufacturers and distributors charge restocking fees for returned products. When applicable, a restocking fee of up to 25% of the product’s purchase price may be deducted from the refund.
We will inform you of any applicable restocking fee during the return authorization process whenever reasonably possible.
Return Shipping
Unless the return is the result of an incorrect, defective, or damaged product for which Premium Performance Parts LLC or its supplier is responsible, the customer is responsible for return shipping costs.
Original shipping charges and expedited shipping charges are generally non-refundable.
We strongly recommend using a trackable and insured shipping service for returns. Premium Performance Parts LLC is not responsible for customer return shipments that are lost or damaged in transit.
Refunds
Once an authorized return has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method, less any applicable restocking fees, non-refundable shipping charges, or other authorized deductions.
Please allow additional time for your bank or credit card provider to process and post the refund after it has been issued.