Premium Performance Parts LLC works with a network of manufacturers, distributors, and suppliers to provide automotive performance parts and accessories. Many products are shipped directly from our suppliers to the customer. Because of this, shipping carriers, processing times, and delivery times may vary by product.
Order Processing
Orders are typically processed within 1–3 business days, unless otherwise stated on the product page.
Some products may require additional processing time due to manufacturer availability, warehouse location, special-order status, or backorders.
Placing an order does not guarantee that an item is currently in stock. If an item becomes unavailable or significantly delayed, we will make reasonable efforts to contact you with available options.
Shipping Times
Estimated delivery dates are estimates only and are not guaranteed. Delivery times may be affected by carrier delays, weather, holidays, supplier processing times, and other circumstances outside the control of Premium Performance Parts LLC.
Because products may ship from different suppliers or warehouses, an order containing multiple products may arrive in separate shipments.
Tracking information will be provided when available.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please contact us as soon as possible if an address needs to be changed. Once an order has entered processing or has shipped, we cannot guarantee that the shipping address can be changed.
Premium Performance Parts LLC is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Damaged, or Missing Shipments
Please inspect your shipment as soon as it arrives.
If an item arrives damaged, defective, or with missing components, contact us within 48 hours of delivery and provide your order number, photographs of the product, photographs of the packaging, and a description of the issue.
Please retain all original packaging until the claim has been resolved.
We will work with the applicable carrier, distributor, or manufacturer to resolve eligible shipping damage or fulfillment issues.
Do not install or use a product that appears damaged.